Privacy Policy.
Oxford Intensive Driving School (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Notice explains what personal information we collect, how we use it, who we share it with, and your rights.
We only use personal information where it is necessary to provide our services, manage bookings, communicate with learners and meet our legal and regulatory responsibilities.
Who We Are
Oxford Intensive Driving School provides manual, automatic, intensive, regular and refresher driving lessons in Oxford and the surrounding areas.
If you have any questions about this Privacy Notice or how we handle your personal information, please contact us:
Email: [email protected]
What Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Email address
- Telephone number
- Home or collection address
- Date of birth
- Driving licence details (where required)
- Theory and practical test information
- Lesson and booking history
- Information submitted through our contact or booking forms
- Communications sent by email, telephone or WhatsApp
- Payment information (processed securely by Stripe)
- Website usage information collected through cookies and analytics
How We Use Your Information
We use your personal information to:
- Arrange and manage driving lessons
- Process bookings and payments
- Confirm, amend or cancel bookings
- Communicate with you about your lessons
- Respond to enquiries
- Allocate instructors where appropriate
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and protect our business
Our Legal Basis for Processing
Under UK GDPR, we process your personal information because:
- It is necessary to perform our contract with you.
- It is necessary for our legitimate business interests.
- We have legal obligations to retain certain records.
- You have given consent where required.
Payments
Payments made through our website are processed securely by Stripe.
Oxford Intensive Driving School does not store your full payment card details.
Online Bookings
Our website uses an online booking system to allow customers to book, manage and pay for driving lessons.
The information you provide is used only to administer your bookings and communicate with you about your lessons.
Sharing Your Information
We may share your information only where necessary, including with:
- Driving instructors working with Oxford Intensive Driving School
- Stripe (payment processing)
- Our website, hosting and booking system providers
- Professional advisers where required
- Government or regulatory authorities where legally required
We never sell or rent your personal information to third parties.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
How Long We Keep Your Information
We keep personal information only for as long as necessary to:
- Provide our services
- Meet legal, accounting and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it is securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where applicable
- Restrict or object to certain processing
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit www.ico.org.uk .
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to read their own privacy policies.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our services or legal requirements. The latest version will always be published on this page.
Contact Us
Oxford Intensive Driving School
Email:
[email protected]